Hi and Welcome to HS Photo!

I’m glad that you stopped by to see what we’re about.

We are a full service lab offering a range of photographic and press products and services for photographers, both professional and amateur.

In this Getting Started section you will find everything that you need to do just that… Get Started.

Workflow options, our catalog, frequently asked questions as well as tips on color management and what to keep in mind when designing your own layouts.

Take a look around at what we have to offer. If at any time, you have questions… stop and call our customer service team at 1-800-878-1839. They are waiting for your call.

Again, thank you for your interest.

Our online catalog represents much of the information, products and services available to you as an HS Photo customer. If you don’t see something that you need, please contact our customer service representatives. It is possible that a new product hasn’t made it to the catalog or it has yet to be created. Either way, we are here to serve the needs of our customers so please ask.

Click Here to download our HS Photo catalog.

Submitted images should be RGB and JPG or flattened TIFFs. PSDs and PNGs may used if we are creating custom layouts that include your logo.

As more and more of our customers are creating their own designs, we would like to share some information that will help to ensure you are preparing your images the best way possible.

Color Management:

Color calibration is an important step if you are going to create complex layouts with graphics, text and images. When a flattened file is submitted to us that has these elements, we cannot color correct for the people because the graphics and text could change color along with the people. If you create your layouts in HS ROES Pro, you can create the layout, save it as a template and add the people independently. ROES Pro uploads the image and layout separately so we can color correct without damaging your critical RGB colors.

Overall Printer Cropping:

In order to print borderless images on photo printers, the machines are set with a certain tolerance level that takes into account any slight movement as paper travels through the processor. So, given that your image will be zoomed in about 3-5% from your original file we suggest that you leave more room around the edges of your design so that nothing is lost. The suggested amount is 1/8” minimum safe zone, 1/4” for recommended zone.

Design:

When designing sports trader cards, it is very important to test your new layout with us before ordering a large quantity. Trader cards are the same size as die cut wallets. They are basically created by ordering a front side, and a back side, and then those sides are adhered together and die cut. Wallets are 2.5 x 3.5 inches in size, however once those get die cut, you end up losing about 1/8” all the way around the print. Move any critical design elements about 1/4” inside the borders to account for this trimming. The die cut mask in our ROES ordering system is just a guide and should not be used for exact measurements.

Album Design:

Whether you are using our partner company Albums Unlimited, or another binding company to put your albums together, there is going to be some trimming of your prints when assembling the album into final presentation form. Each company should be able to provide you with the amount of print that will be lost when binding your album. They can give you guidelines to help you create final designs that will work best for printing and binding for each album size they offer. Make sure that you have this information before you get started with the design, as it may be difficult and expensive to try and make changes to your layouts later.

Lab Corrected and Studio Corrected are 2 different workflows.

Lab Corrected:

Lab corrected means that we do all of your color correcting. Color is subjective so we use an industry standard Kodak lab master print for our base guide print. After printing a few jobs, if you like what we are producing, you can continue with this workflow. If you do not, you can submit guide prints that are typical of a range of images that you like for color and density. We create a digital guide for your work and fine tune this based upon new work submitted.

Studio Corrected:

Studio corrected means that you do the color correcting. Usually this requires that you purchase calibration hardware and software to ensure that your equipment is matched to a universal standard. Once your system is calibrated, you can download our output viewing profile to use in Photoshop for soft proofing. This allows you to see how your images will look on our equipment. Fine tuning this workflow is also required.

Click Here to fill out and send a New Customer Application.

If you would like to try our HS ROES pro before receiving a customer ID#, you will enter NEW USER in the Account Information section before uploading your order to HS Photo.